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FAQ
What is the difference between MovieUP and MovieUP ST?
Both MovieUP and MovieUP ST are transcoding modules. MovieUP is a client-based module
and MovieUP ST is a server-based one. MovieUP helps you to have your own video-related
service without any extra cost. MovieUP ST allows you to keep the original video file for
external services such as IPTV, streaming or downloading services.
Do we have to pay for an extra server or any extra equipment when the MovieUP solution is applied?
You don't need to pay for any extra server or infrastructure cost. You can offer video-related service to your users just by having MovieUP and MovieUP ST on your web server. It's easy and simple.
How much does the MovieUP solution cost?
It depends on what kind of service you need. Please contact
sales@enjsoft.com
for more information.
How long will it takes to open our video-related service with MovieUP solution?
From 2 days to 3 months. It depends on what kind of service you plan to feature. Please contact sales@enjsoft.com for more information.
It sounds too complicated. Can you recommend an appropriate system for our web site?
Just contact us. You can start simply by getting MovieUP and MovieUP Player, but we can customize an appropriate video service system for your web site.
What should we do exactly to use the MovieUP solution?
No need to do anything. Just install MovieUP solution and enjoy operating your video service. Please contact
sales@enjsoft.com
for more information.
What is the system requirement for uploading and playing video on the web?
CPU : Pentium4-1.5G or higher
Memory : 256MB or higher
OS : Windows 2000/XP/Vista, Mac OS X 10.3.9 or higher
Browser : Internet Explorer 6.0 or higher, Firefox 1.5 or higher, Safari 2.0 or higher
Can I keep the original content uploaded by users?
If you use MovieUP ST, you can easily maintain the original video file in your server. You can also convert the original file into a specific format for IPTV, streaming, downloading and mobile service later.
What kind of video files do you support?
Basically, every kind of video file can be supported on your request. WMV, ASF, AVI, MPEG 1/2/4, DAT, VOB, RM, MOV, FLV, MP4, 3GP can all be supported at the moment. You can specify an input and output file format for your video-related service.
What is a codec and why should we install a codec?
Regardless of file format, a video file is compressed under a specific method. A codec is a compressing/decompressing method, or a program that helps convert and play video file. If there is not a suitable codec in the client computer, the video file cannot be played. It is strongly recommended to install the ENJSOFT unified codec pack.
Can we customize the interface and skin of the uploader and player for our web site?
We can customize the interface and skin for your specific needs. There is additional cost for customization. Please contact sales@enjsoft.com for more information.